Can my employer expense my eSIM?+
Some can. The eSIM is bought on your card and sent to the email you registered with, and we send a standard receipt at checkout that most expense systems accept. Crew on per-diems usually find this is the cleanest path β your data stays yours, your employer pays the receipt. Check with your employer's policy first.
Will the data plan reset between rotations?+
No β the plan runs until either the data is used or the validity expires. If you have unused data when your rotation ends, that's still yours to use until expiry. When you go back on rotation, top up the same eSIM (no need to re-install) or buy a fresh plan.
Do hotspots work in crew quarters?+
Tethering is supported on the vast majority of CocoRoam plans (it's listed on every plan page). Coverage in crew quarters depends on the local carrier signal at that specific location β at sea you'll only have signal alongside or close to shore, on rigs only when within range of land-based towers.
What about countries with bad coverage?+
We connect to the same local carriers locals use β full 4G/5G where available. Remote areas (rural Africa, far Pacific, deep Arctic) will have limited signal regardless of provider. For rotation hubs (Dubai, Singapore, Houston, Aberdeen, etc.) coverage is excellent.
Can I use the eSIM on a work-issued phone?+
If your work phone is eSIM-capable and not locked down by your employer's MDM (mobile device management), yes. Many crew run the eSIM on their personal phone alongside their work phone β that way the work phone stays on the carrier your employer expects.
What plan size should I buy for a typical rotation?+
Heavy users (video calls home, streaming, lots of social) should plan for 10β20 GB per month. Light users (messaging, maps, light browsing) can manage on 3β5 GB. The Data Calculator gives a per-app breakdown if you want a sharper estimate.